It was supposed to be just a normal weekend, spending time at home, doing chores, watching movies while eating, the works. Until I have observed however that my connection speed has gone significantly slow and until I ran a test did I measure just how slow it is:
I work for a US Telco account, so my initial instinct would be to call customer care. It was then that while the CSR did ran his tests (I use the same stalling alibi believe me) was I told that I have exceeded the bandwidth for the month and that they recently implemented a "fair usage policy". Ok, well, thing is I have not been informed about this prior nor was I given any satisfactory answers. My subscription is at fixed speeds (max 1mbps) and UNLIMITED at 999 per month. Now, they have capped to only 15GB and beyond that, your speed would dwindle to a mere 20kbps as shown above, and it will persist for the rest of the month. Only consolation is, your connection would not be interrupted, only slowed down. Deliberately. In addition to adding more insult to injury, the CSR attempted to upsell to a higher plan which costs twice as much and had to be bundled with a landline.
If it were only clearly described as such, I believe people would be able to make a more informed decision in choosing their provider. To quote a fellow complainant: "Yes, MyBro is a wireless connection. However, please do check that most U.S. carriers have both capped and unlimited packages. Basically, they have a DATA plan & an unlimited plan. What Smart/PLDT is marketing is unlimited, but they will cap your bandwidth. Although throttled down, this is still considered Deprivation of services paid for, which is against the Philippine Consumer Act."
How all of this would turn out, I do not know, but definitely I will not bow down to it.